By: Robert Doscher(Author) Richard Simms(Author)
Genre: Business, Finance & Law
Publisher: McGraw-Hill Inc.,US (1 Sept. 2000)Format: pdf doc docx mobi djvu epub ibooks (*An electronic version of a printed book that can be read on a computer or handheld device designed specifically for this purpose.)
The original title of the book: Dialamerica Teleservices Handbook: A Guide to Successful Inbound and Outbound Telemarketing
Have you ever wondered . . .-Wondered why telemarketing generates such fantastic results for some companies and fails miserably for others? -Wished you could tap into the secrets of those companies that succeed? -Pondered how your bottom line might benefit from a low-cost, high-profit-margin sales strategy?If you're ready to learn more about that widely used, and often misused, marketing powerhouse called telemarketing, here's where to begin. The DialAmerica Teleservices Handbook reveals how one of the nation's largest telephone-marketing organizations helps companies achieve phenomenal success through both outbound and inbound telemarketing. Featuring the insights of two lifetime telemarketing professionals, The DialAmerica Teleservices Handbook is packed with case studies, examples, sample scripts, and the lessons learned from thousands of telemarketing campaigns-both inbound and outbound. This book is an indispensable guide for in-house marketers as well as agency veterans.Telemarketing is the number one directmarketing medium in the United States bigger than direct mail, newspapers, magazines, television, radio, or the Internet. Its cost is amazingly low, while its market penetration rates are surprisingly high. Done correctly, as case studies in the book demonstrate, telemarketing offers the opportunity to:-Increase orders by i,ooo percent over those generated by mail, at a fraction of the cost -Upsell and cross-sell with more success than you've ever experienced through print -Secure a Yes or No answer from as much as 85 to 95 percent of the available population -Speak to your customer live and obtain completely spontaneous, unrehearsed feedbackThe DialAmerica Teleservices Handbook walks you through the essential steps: writing a sensitive, successful script; producing knowledgeable, confident, and courteous salespeople; finding the right price point (the "sweet spot"); and selecting the right lists. The authors include numerous detailed examples of how to test, test, test, so that you maximize all of your efforts, avoiding such pitfalls as cannibalizing your mail response. The book also addresses the technological issues that all telemarketers are facing today, including the relationship between inbound telemarketing and the Internet, the pros and cons of IVRUs and CTI, and the potential of Teleweb.With its focus on strict compliance with federal privacy standards, its emphasis on rep training, and its many helpful examples and case studies, The DialAmerica Teleservices Handbook is the guide you must have to design a telemarketing campaign based on integrity, sound research, and solid sales goals. Tap into the telemarketing savvy that's helped DialAmerica generate millions in business-to-business and consumer telephone sales!
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Ce livre é:tudie la rhé:torique chré:tienne au travers des œ:uvres fictionnelles mais é:galement é:pistolaires et apologé:tiques dans lesquelles la foi, la raison et l'imagination jouent un rô:le majeur.Ce livre é:tudie la rhé:torique chré:tienne au travers des œ:uvres fictionnelles mais é:galement é:pistolaires et apologé:tiques dans lesquelles la foi, la raison et l'imagination jouent un rô:le majeur.
There are those individuals who have established deep, lasting relationships with others from very different backgrounds of race, gender, sexual orientation, etc.Excerpt from Catalogue of Cumberland University, Lebanon, Tennessee, 1883: Founded 1842The University includes a Preparatory School, an Academic School (with prescribed courses for the degrees of Bachelor of Science and Bachelor of Arts), an Engineering School, a Law School, and a Theological School.This book provides a concise overview of the main themes of contemporary philosophy of science and Mathematics.This book gives an idea on how the online chatting was developed using a preferable language, Java.The text focuses on an aspect of the theory of inverse problems, which is usually referred to as identification of parameters (numbers, vectors, matrices, functions) appearing in differential- or integrodifferential- equations.Tambien se destaca su afan por pasar como caballero de clase social mas elevada.
This is a reproduction of a book published before 1923.Vinkki: Opetelkaa vain yksi luku pä:ivä:ssä:!Mesoamerican tribes that used the 260-day sacred calendar with the 365-day solar calendar are the backdrop for many models of marking time.The editors of BRICK magazine had the idea of celebrating the new century by asking their contributors for short essays about their favourite 'lost classics': books they treasured and would love to pass on to friends, but that are, for all intents and purposes, forgotten.Most students keep this text throughout their teaching careers as a resource.Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy.